Sunday, December 8, 2019

Social Media - 2 - way Communication

The  Social Media - 2 - way Communication powerpoint was eye opening to see how impactful social media has been has been on the way people communicate with one another. This significance is that there has never been a way to return feedback to the sender of a message before. Before, the sender could send out a message to people, but not receive feedback. Now, for the first time in history, feedback is being returned in the masses. As a result, the way we communicate will never be the same again.

An example of this new mean of communication is Twitter where everyone can send a message and give feedback. The unexpected consequence of everyone being being able to communicate with one another of Twitter is that there is a lot of chaos. If someone puts out a controversial comment then the feedback has the potential to be extremely negative which creates a poor atmosphere to communicate in. Likewise, the comment could receive feedback that breaks down into tangents, and finding constructive feedback becomes difficult. As there is arguably such a thing as too much feedback on Twitter, and it is important to mindful of how we communicate with one another going forward to ensure that we have the highest quality of communication.

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